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The problem here is that this site has some major design flaws which make it pretty user *UN*friendly at times, yet the management at ST seems pretty content to just ignore these concerns. It would be really nice if comments left in the post asking what you would do to improve ST would be actually acknowledged. Otherwise, what's the point in asking for the feedback if you will neither acknowledge the suggestions nor do anything to accommodate them? I realize this goes off on a tangent away from what the original post was actually about, but it's something that really "bugs" me about this site. And honestly, I have to agree with those who mentioned "take it or leave it" is not a good attitude to have if you intend to keep your business. If you don't care whether ST keeps or loses business, why on earth would you volunteer your time to be the face of said business? Now I don't know any of you personally so I truly do not mean to offend, but seriously - SOMEONE at this website has GOT to figure out a way to address the concerns that members have. My two cents. WOW, what a heated forum!..... Placing personal info (phone numbers etc) anywhere online is not a wise choice, in doing so you might as well paint it on a billboard for all to see. The ST assumes some legal responsibility in keeping each of us safe (our information) while we are registered here, so in an attempt to keep each of us safe and the ST away from any possible litigation, personal info is not allowed in profiles. Why does ST management not respond to member requests and concerns? I have absolutely no idea!! I agree that our opinions are important in the continued success of the ST as far as keeping the site as the members want it to be thus keeping each of us happy. I also must say that each time I receive a survey of things I would like to see changed with my doctors office, Internet provider etc, I do not expect changes to be made instantly if at all. If what I would like to see changed disturbs me to the point of being unhappy with the service provided to me then it's time to find another provider, if for no other reason but to maintain my sanity. I think this was the point Russ was trying to make. I agree that it's never a wise business decision to simply say "Like it or leave it" But sometimes in heated forums such as this one tempers flare, words fly without being thought through and it's all down hill from there. Have a GREAT day all! Smooches ~ Gin ~ well said to many fuckups going on I'm not sure what a profile rep is, but maybe you can answer my question? I was thinking it would be so nice if there was an area on our profiles to sort of "blog" about what's going on in our lives. Aside from the usual "this is who I am; this is what I'm looking for" stuff. That way, people could follow along with you and get to know you better via comments to your posts, etc. Any idea if there are any plans to implement something like that ever? Sorry if this is totally off-topic, but I'm glad to finally be able to talk to a PERSON about some of this stuff. I've left comments on the "What changes would you like to see on Swingtowns" post, but it seems like that's not read? i update my profile every couple of months to keep people posted on my life... new changes to come soon! but i've found it's a great way to keep people interested. also, i think that's what the forums do as well... give us a way of just chatting leaving comments and pouring our minds into each post Sharon i offered to go back to being a profile rep.i know we had a few problems but folks are slipping stuff past the bot A profile rep does the same thing mandibot does...read profiles,and approve or decline them.If the profile has an email addy,web addy,phone number,home address,etc.,profile reps can edit that information out before approving the profile.If the outside contact info is in a pic...we send a support ticket,and ST deals with that.As I said before..."CLUB OWNERS" can advertise their club,with contact info,non club owners cannot. Not sure if ST plans anything like that.Haven't heard anything bout that.Perhaps you could send a request to ST about that. Russ Past the bot...yes,not by us.If it's there,and shouldn't be,you can take it to the bank,I'M REMOVING IT! Russ Sharon, I always feel kinda strange posting in the forums simply because it shows up to everyone and I figure half the people must be thinking, "Why the hell would I care what you did today?" Haha! I am still figuring this whole site out, though, so maybe there is an easier way to navigate these forums. I wish there was a way to view only the posts you were interested in seeing - the posts you "subscribe" to, if you will. Sorry to go off on a tangent! This has nothing to do with the original post! LOL! <3 Steph You'll get there Steph! You can just go to the forum tab and click on all forums, read what you like and post at will, that's why i do. Sharon Ok, just to add to this.....and add a different perspective. Can you please tell me what is the harm in people posting their contact details in their profiles? I cannot see a thing wrong with it - not one thing....they want to be contacted, and if they get a contact from other members, what is the harm? Members are not COMPELLED to contact any other member. For Goodness sakes, loosen up, and don't take it so damn seriously. Ok, the posting of tel no's, and email and messenger addys in chat is a pain in the proverbial arse, but hell that's different as it interrupts the flow of chat....but contact details in profiles is inoffensive and totally harmless.. :missu: oh and that smiley was a mistake.....lol Damn I love a man in shades when he's riled,, I do not make the rules,I only enforce them. Russ The harm in That is that people give their information in their profiles as a way to get out of paying for this site. Mostly, and ST has to think about the bottom line. They are here to make money and this is their job, just like you have yours. How would you like it if someone took all the benefits of the service you provide and didn't pay for it ? ST is a business first and foremost and restricting that information is a way to be sure they get paid, not to mention, that it is for the protection of the members. It prevents most unwanted contact attempts. and BTW, I'm back from California. Trying to get caught up. Huggs, Karen great job Russ,, i would think if someone wanted to contact another, all they have to do is write to them and ask for their yahoo or email.. how hard is that.. xo lyn exactly! Russ The harm in That is that people give their information in their profiles as a way to get out of paying for this site.. We have paid for this site for nearly four years and was a CM for two years, so don't even go there....it's our profile....what is this censorship? You know what?, the commercial side of the site does not interest us one iota, not a jot - don't give a monkey's about how much the site owners make - they do a lot of stuff that paying members disapprove of. This - according to the site is the friendly ST - sometimes, and becoming more and more often, I laugh at the farcical nature of how it is run. Like any other business, if you don't like the way it is run, then find somewhere else to spend your money. Go to Yahoo groups, post all your information and don't cry when you get bombarded with uncountable e-mails. Also... it's free, so you don't have to worry about how much money the site makes at your expense. Start your own site. You obviously know more about the business than ST and need to share your wealth of knowledge with the world. The rules pertaining to contact information have never changed and were in place when you signed up. If you didn't like it, you should have declined to join. I never said anything about you in particular and I have no idea why you would take it so personally. and possibly you should consider that this site would not be here if they made no money. It's a business and in case you hadn't looked lately, a very significant business. There are millions of members all over the world. As with any business, you can't please everyone, but, you can try to protect them and give them a safe avenue to explore their fantasies in. I am and have been from the beginning, a VOLUNTEER for this site. I spend countless hrs trying to provide enjoyable material for my group and the Vine. If I have a problem with something here, I write an e-mail and ST does it's best to correct the problem for me. I have been on numerous other adult sites and frankly this is the only one I frequent. The people here are, for the most part....pleasant and open and helpful. In my opinion, This is still the best swingers site on the web and incuding contact information in your profile is prohibited. If you don't like it, start your own site and show the world how it's done. Have a great day Karen amen honey... good job.. xoxo lyn we have ownded 5 business , it isnt the easiest thing to do and u can please everyone.. granted they were bar/rest. people would love it or not.. if they complained we told them to go down the road we didnt need to hear that.. ED had one of the business before i met him and it took us 4 yrs to build a new one.. guess what we have all of our old people there plus, tons of more people and made a great go of it.. its what you do and how u look at it. you can enjoy anything is you want to.. if not well,, like Karen said there are other places to go.. not gonna loose any sleep out of thats for sure.. (*you cant please everyone*} Give it up Phil, they just dont get it. :biggrin: Then perhaps you can explain it.I was always under the impression that a business(whether it be GM or ST)was in business to provide a service and get paid for it.Maybe we're all doing it wrong.As a former business owner(on more than 1 ocassion),it was my understanding that I could run my business as I see fit as long as it didn't break the law.Those who do not agree with the practices of a particular business are not compelled by any law I know of to do business with said business.They are free to go else where if they so choose. Am I wrong? If so,please explain it to me,or let me know I need to go back to school to learn all over again. The TOS agreement was there when we joined over 2 1/2 yrs.ago,it's not like they just sprung this on us.Now all of the sudden,the owners of ST are wrong?Come on now,this is rediculous.They can run it according to whatever rules they want...THEY OWN IT! Anyone that provides a service should at the very least get paid for their time,unless they are volunteering their time.All of this is just my opinion of course,but it seems to me that this is nothing more than a childish bickering match over something so petty that it really is a waste of time.In every aspect of life...if ya wanna dance,ya gotta pay the fiddler...and you can bet he(or she) is gonna play it his(or her) way. Russ We agree with you, Russ & Karen, whole heartedly...:hug: RRuss my friend I have been in business for 28 years and you're right, the idea is to make money, absolutely, and one way to do that is by being friendly and aware of your customer concerns. One way to insure you lose a customer/member is to tell them to take it or leave it, go somewhere else. My good friend, they will, and so will thier friends and thier friends and so on. The answer isn't that it's my way or no way, the answer is to listen couteously and not berate someone who has an oppossing opinion. Lest you forget we too are paying customers and if you are representing ST I say you are doing this particular company a great injustice in the way you treat anyone who dares oppose your views. I appreciate your efforts as a volunteer but to use your way of thinking I could tell you if you don't like the responses you get then you should maybe leave too. Now does that make sense? I think not. Opinions and thoughts are just that, chill out and take them for what they are. By the way I find it interesting you HAD a business, not surprising if you treated your customers the way you treat some people here Wow.... touchy, touchy and not in the fun way. Very interesting views alas.. there is no right answer... as we all have different perspectives and objectives where this site is concerned. If we all thought the same... it wouldn't turn us on so much to share ourselves and our partners with others! The expression " Let's agree to disagree" comes to mind. Let's all enjoy where we can and fuck the rest!! Lixxxxxxxxxxx Amy RRuss my friend I have been in business for 28 years and you're right, the idea is to make money, absolutely, and one way to do that is by being friendly and aware of your customer concerns. One way to insure you lose a customer/member is to tell them to take it or leave it, go somewhere else. My good friend, they will, and so will thier friends and thier friends and so on. The answer isn't that it's my way or no way, the answer is to listen couteously and not berate someone who has an oppossing opinion. Lest you forget we too are paying customers and if you are representing ST I say you are doing this particular company a great injustice in the way you treat anyone who dares oppose your views. I appreciate your efforts as a volunteer but to use your way of thinking I could tell you if you don't like the responses you get then you should maybe leave too. Now does that make sense? I think not. Opinions and thoughts are just that, chill out and take them for what they are. Dan, how right you are Oh, and may I just add....I at the age of 33 I became a millionaire (not $ - but £), not inherited, not won, but earned.....I appreciate your advice and lesson in business acumen, but truly.....I don't need it. I'm 39 now, and don't appear to have gotten any poorer...in fact the truth is - if a business owner DOES NOT listen to feedback from it's customers (both positive and ESPECIALLY negative)and make the necessary adjustments based on that feedback - demise awaits with open arms. I do not know you Russ, and therefore will reserve judgement as I appreciate that your intent and loyalty to ST is what it is - respectable. I would however urge you to open your mind to the fact that ...and this may well be a shocker for you - sometimes, other people's opinions and views, whether or not different to your own, may actually have validity. In the first place, as I said, I am a volunteer and I in NO way represent the views of the ST management nor would I ever wish to. and we welcome the opinions of others. and have knocked heads with many people here on that very topic. However, Just because you have an opinion, does not mean that MY opinion is wrong and you are right. or vice-versa. It is simply that, an opinion. "Agree to disagree"....by all means, Mostly, Because it is a waste of my time, which is very valuable to me. Not making millions of course, as I am only a lowly, mother and housewife and I only work too hard for not enough money. I am only an artist and writer and I cannot buy anything I want. I am also not used to people accepting my opinion whether I am right or not, so the fact that you do not, is no skin off my ass. I did not berate anyone, nor insinuate that you were not nice people, and we do not own a business now because we do not wish to. We are newly married and have a large family to raise and integrate and care not one "Jot" whether ST changes it's policy or not. That is their decision. I also do not care if you like my attitude along with my opinion, It's mine, I'm free to have it and I think I am free to voice it still, as are you. I simply answered a question... Thinking of course, that I was being helpful and informative to my fellow ST members, as I always strive to do. If you don't like the answer.... That is not my problem. Simple enough. Have a great day Karen omg yes they should go back to the old way of doing it. Touche..... oh tworoads welcome to ST lmao we had that EXACT bitch session about a year ago. Its somewhere WAAAYYY back in archives. I even posted a comment about what was the point in asking us what we would change about ST if they didnt bother to do anything. Nor do they bother to answer any of the concerns that members have. The only response that ever comes about is those "volunteers" who jump up to defend ST and tell people to take it or leave it. We had that same problem also about a year ago. You would thing those that run ST and make their living off of it would tell the volunteer's to shut their mouth when they make comments like "take it or leave it". After all, the volunteers dont care if you leave, but I'm sure managements bank account just might. I use this site only for the chatroom and to read forums. I dont even bother with trying to search for people in my area because you are right, this is the most un-user friendly site I have ever seen. So considering that your concerns were brought up approx. a year ago and things are still the same. Don't hold your breath on anyone listening to you. I would hate for you to pass out on us HAHAHAHHA Unless its from orgasms hehehehehehehehehe Ok,this is getting ridiculous...and rude.I "NEVER" told anyone they "HAD TO LEAVE",I was simply pointing out options,and for that I should "shut my mouth"? In the interest of keeping the peace(as much as is possible anyway)I will do what I can to get in touch with the powers that be,to see if someone will come and explain where ST is headed. Just so there is no misunderstanding(or more words put in my mouth)"I"M NOT PROMISING ANYTHING",as I have no more access to the powers that be than any of you...but I will try. Have a great day,and an even better evening. Russ the more things change the more they stay the same I agree with you, Gin. Furthermore, volunteering is a pretty thankless job (which obviously doesn't come with some awesome pay to make it worth the bitching) so I understand your frustration, Russ & Karen. And I think your offer to try to speak to the management is a really good idea. For me, personally, I just wish the "powers that be" would acknowledge us! Haha! I don't expect them to snap their fingers and meet every one of our "demands", but some communication would be just peachy ;) <3 Want a response -- Here's a great one(in my biased opinion)! The "Powers that be" are listening -- reading and responding(action-ably) to what makes the largest splash (and no NOT in the pocket which some tend to believe) however, we are extremely under-staffed(due to resources) and working diligently to get to what makes sense first. One thing that is urged is that you do your posting in the appropriate forums once you've come up with an idea that makes sense and share a link to the thread on here where the discussion originated. Here's a FACT: If management spent all day going back and forth with members talking about what it was going to do -- then it would spend little or no time taking action ... We should all know that action speaks a lot louder than words. We ask from the heart that you try to hang in there with us and understand that it is you(paying members) that keep the lights on around here and no-one understands that like the humble staff at ST -- Rest assured we not only APPRECIATE YOU -- We DO LISTEN! Cheers! Your Humble ST Staff! PS - If you would like an individual response to any of your concerns, please contact customer service -- We cannot be everywhere at all times, so this definitely serves as a place where what you state is read. I've gotta ask, ST Staff - why no response in the "What would you change?" forum? That is the "appropriate" forum, after all, isn't it? TwoRoads, We hear you... We are listening to the community on the forum you mentioned(What would you change?). In addition, we are taking action to implement ideas which make the most sense for everyone and the biggest impact for all and then grinding away! Yes! That is the appropriate forum for you to post your concerns,comments and ideas! Again -- Just because we are not responding on the forum itself does not mean we are not listening... For more personal attention please contact customer service. We are recording those that are voicing their opinions in that forum and we appreciate the input as it teaches us how to better serve you. Cheers! Your Humble SwingTowns Staff!:blush: SwingsTowns Staff, we appreciate you...you's have a life too..you's fucking rock...We know it takes time to sort things out, we have spent our whole lives sorting it out...:lol:..but it does, you's keep this #1 site going, tell MR Big tators Hi from us...lol [Post Reply] [swingers group] [swingers] |